Legal

Privacy Policy

Autocorp respects your privacy. This policy explains how we collect, use, and protect your personal information.

Last Updated: March 2026

1. Introduction

Autocorp is committed to protecting your privacy and ensuring you have a positive experience on our website and when dealing with our business. This Privacy Policy outlines our practices regarding the collection and use of your personal information. We comply with the Protection of Personal Information Act (POPIA) and other applicable South African privacy laws.

2. What Information We Collect

Information You Provide Directly

Contact forms: Name, email, phone number, message content
Finance applications: Personal details, employment information, income, credit information
Service booking: Vehicle information, service requirements, contact details
Inquiries: Any information you voluntarily share when contacting us

Information Collected Automatically

Website usage: Pages visited, time on site, links clicked, referrer information
Cookies: Browsing preferences, site functionality
IP address and device information: For security and analytics purposes

3. How We Use Your Information

Responding to inquiries and requests
Processing vehicle enquiries, test drive scheduling, vehicle matching
Submitting finance applications to partner banks
Scheduling service appointments
Updates about inventory and offers (with your consent)
Understanding customer needs and improving our service
Meeting regulatory requirements

4. Sharing Your Information

We share information with:

Finance partners: Absa, Wesbank, Capitec, MFC, Standard Bank, Marquis Finance
Service providers: Website hosting, email services

We do NOT sell or share your personal information for third-party marketing purposes without your explicit consent.

5. Data Security

We implement encryption, access controls, secure storage, and staff training on data protection. While we implement strong security measures, no system is completely secure.

6. Cookies

We use cookies for essential functionality, analytics (Google Analytics), preferences, and advertising (with consent). You can manage your cookie preferences through our cookie consent banner or your browser settings.

7. Your Rights

Under POPIA, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion (subject to legal requirements)
Object to processing
Withdraw consent
Data portability

To exercise these rights, email info@autocorp.co.za. We will respond within 15 business days.

8. Data Retention

Customer files: duration of relationship plus 5 years
Website analytics: 12 months
Marketing lists: until you unsubscribe

9. Contact Us About Privacy

Email: info@autocorp.co.za
Phone: 011 463 5130
Address: Shop 1, The Buzz Shopping Centre, Cnr Witkoppen & Nerine St, Douglasdale, 2191

Formal Complaints

Information Regulator (South Africa): www.inforegulator.org.za

Effective Date: March 2026